Please also see the "Help" Link on the top right menu and review the information there.

For Technical Issues:

If you are experiencing problems with the website, or need assistance to log into your account, please contact the API Helpdesk:

• Phone: 1 (877) 562-5187 (Monday – Friday from 8:00 am – 4:30 pm EST)
• E-mail at ICPHelpdesk@api.org.

For Customer Service Issues:

If you have a question regarding your application process, exam information, certification, or payment, please contact ICP customer service:

• Phone:  1 (202) 682-8064 (Monday – Friday from 8:00 am – 4:30 pm EST)
• E-mail:  inspector@api.org.