Due to the rapidly evolving COVID-19 (coronavirus) crisis, there have been a number of test site closures by our test delivery provider, Prometric. In compliance with the latest guidance issued by the US Centers for Disease Control (CDC), Prometric has determined it is necessary and appropriate to close its testing centers in the United States and Canada through Thursday, April 30th. As of April 10th, Prometric expects the centers to reopen on May 1st, unless circumstances require more prolonged closures. API continues to monitor the situation and work closely with Prometric to take the best course of action for the health and safety of everyone involved.
If you have an upcoming exam, please check the Prometric site (www.prometric.com/site-openings) for the most updated status, even if your appointment shows as being active or you have received a notification about your exam. Because of the volume of all Prometric clients, including API testing candidates, there is a backlog in sending out the appropriate notices to individuals. If your site has been closed, we will work with you to reschedule. The situation is unfolding day by day, and we will work with all of our candidates on their exam appointments. We ask that you please be patient.
API headquarters has instituted a work-from-home policy for all staff in response to the COVID-19 pandemic. As such, staff are not able to physically print certificates until we are cleared to return to normal operations. We will update this information as the situation continues to develop. We apologize for any inconvenience this may cause.
In the meantime, we will continue to process applications, including recertifications. If you need a copy of your certification during this time, please log into your account, and use the print certificate link option to the right of your certification from the main account dashboard.
Note that API provides two tools that allow the public to find inspectors and other professionals in the Oil and Gas Industry that are certified through API’s Individual Certification Programs (ICP): the ICP Directory and the Inspector Status Verification site. Click here to use those tools.
If you need to change your log-in username (primary e-mail address) because you cannot access the e-mail account, please contact ICPHelpDesk@api.org.
(If you create a new account, instead of requesting that your existing account be updated with your new e-mail address, you will not have access to any previous applications or certifications.)